Who asks for what
| Who | What they usually want to see |
|---|---|
| Landlord | GL with additional insured, property on improvements and equipment, workers' compensation, water damage provisions |
| Franchisor | The franchise schedule: GL, property, professional, workers' compensation, EPLI, sometimes cyber and an umbrella |
| Booking and payment platforms | Cyber coverage in their vendor terms |
| Licensing board (med spa) | Medical professional liability for the services performed |
| Your booth renters | Nothing from you, but you should collect certificates from them |
How to check what you already have
- BOP dec page. Liability limits plus the property section covering business personal property at replacement cost; confirm tenant improvements are included.
- Professional liability. Either a separate policy or a beauty-services or professional endorsement listed in the BOP forms. If neither is present, service claims are uncovered.
- Workers' compensation. Commissioned stylists, assistants and receptionists on the payroll estimate.
- Forms list. EPLI, cyber and data breach endorsements are often small add-ons that appear here.
- Renter certificates. A folder of current certificates from each booth renter, with expiration dates in your wallet.
What usually goes wrong
- Service injuries with no professional coverage. The most common gap in this industry.
- Renters assumed covered. They are not.
- Med spa services added without medical professional liability. Suppliers and boards catch it; so do claims.
- Water. Shampoo stations and leaks into the unit below; landlords know this, which is why the lease asks what it asks.
Renewal timing
Salon policies are usually packaged and renew together. Put the date in the wallet, compare sixty days out, and if you have added services, lasers, injectables or renters since last year, say so: the policy should describe what the salon does now.